Understanding super
Find your lost super
If you've changed names, changed jobs or moved without telling your super funds, then you may have lost super waiting to be claimed. Your super is considered ‘lost' by the Australian Taxation Office (ATO) if your account has not received any contributions for two years or if any mail sent by your super fund has been returned to them unanswered twice.
It's worth finding your lost super sooner rather than later as fees may be eating away the balance (not to mention you might be paying a premium on insurance). At the end of the day, it's your money - so claim what's rightfully yours.
How to find your lost super
1. Come into one of our participating branches and we can search for you
If you’re a Westpac, St.George, Bank of Melbourne, or BankSA customer, open a BT Super for Life account and the next time you’re in a branch the staff will be happy to search for your lost super. Just bring in your tax file number we’ll help track it down for FREE.
If you’re not already a Westpac, St.George, Bank of Melbourne, or BankSA customer, then get started by opening your account online, then visit us in branch and we’ll help track down your lost super.
2. Try the ATO’s SuperSeeker Service
The ATO’s SuperSeeker service searches the lost members register, which holds records for all regulated super funds in Australia (except self-managed super funds). It also searches superannuation holding accounts, the unclaimed super register and other ATO records.
All you need to conduct a search is your:
- Full name
- Date of birth
- Tax File Number (TFN)
If there is a possible match, SuperSeeker will give you the account and contact details of the fund that may have your lost super. You may wish to then:
- Contact the super fund to update your personal details
- Combine your super accounts into one, which may reduce your fees and costs
Open a BT Super for Life account today
BT Super for Life - a low fee super fund that integrates with your online banking. We have lower fees, no commissions and give you greater control of your super. Apply online today.